Terms and Conditions, Payment, Cancellation and Refund Policy

1. Acceptance of These Terms

By completing a purchase, checking a required agreement box, electronically signing an enrollment agreement, submitting payment after being presented with these Terms, or accessing a purchased service, the Customer agrees to these Terms.

If a specific program has a separate enrollment agreement, order form, payment schedule, participation agreement, release, or waiver, that document is incorporated into these Terms.

If there is a conflict:

  1. Applicable law controls first.
  2. A program specific signed enrollment agreement controls next.
  3. These general Terms control after that.
  4. Marketing copy, social media posts, emails, and informal conversations do not modify the written agreement unless the change is expressly confirmed in writing by an authorized representative of Paul Becker.

No provision of these Terms is intended to waive a legal or consumer right that cannot lawfully be waived.

2. Participants Under 18

A Participant under 18 may only enroll or participate with the authorization of a parent or legal guardian.

The parent or legal guardian completing the purchase is the Customer and agrees to:

A minor Participant is not personally responsible for a payment obligation entered into by the parent or legal guardian. The parent or legal guardian who accepts the agreement is responsible for the applicable fees and payment schedule.

Additional parental consent may be required for filming, recording, travel, production access, shadowing, community participation, or participation in professional environments.

3. Prices, Payments and Payment Authorization

The price of each service is the price displayed or expressly agreed to in writing at the time of purchase.

Unless otherwise stated, prices are in United States dollars.

Payments may be processed through Stripe or another authorized payment provider. The Customer agrees to provide accurate, complete, and current payment information.

Where the Customer selects a payment plan, the Customer authorizes the agreed charges according to the amount, frequency, and payment schedule displayed and accepted at enrollment.

The Customer must maintain a valid payment method while an unpaid balance remains.

If a payment is declined or fails, we may:

Revoking authorization for automatic payment does not by itself cancel an underlying fixed term contract or eliminate an unpaid balance. If automatic payment authorization is lawfully revoked, the Customer remains responsible for paying any valid amount due through another approved payment method.

No undisclosed late fee, finance charge, collection fee, or additional payment obligation will be imposed.

4. Statutory Cancellation Rights

To the extent that a purchase is governed by California’s laws relating to fee related talent services, the Customer or Participant may cancel the applicable talent service agreement and receive a full refund by providing written notice within the legally required cancellation period.

Where California Labor Code Section 1703 applies, written cancellation may be provided within 10 business days after the transaction date or within 10 business days after the Participant begins using the contracted services, whichever period ends later.

For purposes of that cancellation right, business days are Monday through Friday.

A cancellation request should include:

Written notice may be sent to:

team@paulbecker.ai

Written notice may also be delivered to the mailing address identified in the applicable enrollment agreement or purchase confirmation.

When applicable law requires a refund following timely cancellation, the refund will be processed within the period required by that law.

After any legally required cancellation period expires, the specific final sale, nonrefundable, and payment commitment provisions below apply.

5. Paul Becker Blueprint Mentorship Program

5.1 Program Name and Structure

The program may be referred to as:

All of these names refer to the same mentorship program unless a written enrollment agreement expressly states otherwise.

The amount shown in the Participant’s written enrollment agreement is the binding total program fee for that Participant.

The program begins on the start date specified in the enrollment agreement and continues for 10 consecutive program months unless extended by mutual written agreement or reasonably extended to accommodate sessions rescheduled by Paul Becker.

The Blueprint does not automatically renew after the 10 month term unless the Customer separately and affirmatively agrees to a new written agreement.

5.2 What the Blueprint May Include

The Blueprint is an individualized and flexible mentorship program. Its focus, assignments, feedback, recommendations, and areas of emphasis may vary according to the Participant’s goals, experience, age, professional readiness, needs, and progress.

Subject to the Participant scheduling and attending the services, the program generally includes:

Access to Paul Becker does not mean unlimited, immediate, daily, emergency, or 24 hour access. Communications must take place through the designated program channels and will be addressed within a reasonable period based on Paul Becker’s production, travel, directing, choreography, and professional schedule.

The mentorship is intentionally fluid rather than based on a rigid curriculum. The precise content of each month may change as the Participant’s needs and career develop.

Guest professionals, coaches, creative partners, or other experts may occasionally participate or provide additional support. Their involvement does not reduce the program’s core mentorship commitment.

5.3 Scheduling and Missed Sessions

The Participant is responsible for booking and attending available private sessions using the designated scheduling process.

A Participant may reschedule a private Blueprint session by providing at least 24 hours notice.

A cancellation made less than 24 hours before the scheduled time, or a failure to attend without notice, may result in that session being forfeited.

Unused sessions do not have cash value.

Sessions do not automatically roll over beyond the program term unless:

Paul Becker’s professional schedule may require a session to be rescheduled. A reasonable rescheduling of a session does not constitute cancellation of the program, breach of the agreement, or grounds for a refund.

If Paul Becker reschedules a session, the Participant will be offered a replacement session and the program term may be extended as reasonably necessary to provide it.

5.4 Total Program Commitment

A monthly payment plan, deposit plan, quarterly plan, or other installment arrangement is only a method of paying the total program fee.

If a deposit is required, it is credited toward the total program fee in the manner described at checkout or in the written enrollment agreement.

Selecting installments does not reduce or divide the Customer’s total contractual commitment.

5.5 Nonrefundable Payments and Remaining Balance

After any cancellation period required by applicable law has expired:

After that legally required period has expired, the Customer remains responsible for the complete unpaid balance of the agreed total program fee according to the accepted payment schedule.

The following do not cancel or reduce that obligation:

The program fee reflects more than the number of sessions attended. It also reflects:

For that reason, the fee is not calculated solely according to the number of meetings attended or benefits actually used.

Except where required by law or expressly approved in writing, there are no prorated refunds, partial refunds, credits, pauses, transfers, or reductions of the remaining program fee.

We may voluntarily consider a payment modification or hardship accommodation. Any accommodation is discretionary, must be confirmed in writing, and does not create an obligation to offer the same accommodation to another Customer.

5.6 Failed or Past Due Blueprint Payments

If a Blueprint installment fails or remains unpaid, we may provide written notice and a reasonable opportunity to correct the payment.

While an amount remains past due, we may suspend:

Suspension does not cancel the program agreement or eliminate a valid unpaid balance.

If the account remains materially past due after notice, we may terminate program access and pursue amounts properly owed under the written enrollment agreement and applicable law.

Any collection action will be limited to remedies and costs permitted by applicable law.

5.7 Shadowing, Assisting and Professional Environments

The Blueprint may provide the possibility of educational observation, shadowing, assisting, set visits, production access, or other real world experiences when available and appropriate.

These experiences are not guaranteed and are not the primary service being purchased.

Availability may depend on:

A potential opportunity may be changed, withdrawn, postponed, or canceled at any time.

The absence, cancellation, or unavailability of a shadowing or professional experience does not create a right to a refund or reduction in the Blueprint program fee.

Unless expressly stated in writing, the Participant is responsible for personal travel, lodging, meals, transportation, wardrobe, equipment, permits, insurance, and other expenses associated with an optional opportunity.

Any separate paid engagement, employment relationship, production role, or professional service arrangement must be governed by its own separate agreement. It is not included in the Blueprint fee and is not promised as a result of enrollment.

5.8 No Employment, Representation or Career Guarantee

Blueprint is an educational mentorship and professional development program.

Paul Becker is not being retained as the Participant’s talent agent, talent manager, attorney, financial adviser, publicist, or employment agency.

As part of the paid Blueprint program, Paul Becker does not promise to procure, attempt to procure, or guarantee:

The Participant remains responsible for their own decisions, submissions, communications, conduct, career actions, and professional relationships.

No statement about a potential opportunity should be interpreted as a promise, guarantee, or condition of enrollment.

5.9 Community and Post Program Access

Community access is subject to the rules, conduct standards, technical availability, and continued operation of the applicable community platform.

If an enrollment offer expressly includes lifetime or post program community access, “lifetime” means for as long as the applicable community or a reasonably comparable replacement community continues to be operated by us.

Lifetime or post program community access does not mean:

We may replace a community platform with a reasonably comparable platform.

Community access may be removed for misconduct, harassment, confidentiality violations, unauthorized sharing, unlawful activity, or a material breach of these Terms.

5.10 Changes or Discontinuation by Us

We may reasonably modify the curriculum, assignments, communication platform, community platform, session format, scheduling method, guest participation, or administrative structure of Blueprint, provided that we do not materially eliminate the core mentorship service.

Temporary illness, travel, production work, professional scheduling, technical issues, or other temporary unavailability may result in rescheduling or a reasonable extension of the program term.

If Paul Becker becomes permanently unable to provide the remaining core mentorship services, we may offer:

A permanent discontinuation of the program by us without a reasonable replacement will not require the Customer to pay for complete program months that we permanently refuse or are unable to provide.

6. Events, Intensives, Masterclasses, Workshops and Classes

After any cancellation right required by applicable law has expired, event tickets and registrations are final sale and nonrefundable.

Because capacity, instructor time, venue space, staffing, and production resources are reserved based on enrollment, we do not provide monetary refunds when a Participant:

Options When Plans Change

For eligible event tickets, intensives, masterclasses, workshops, and classes, a Customer who cannot attend may request one of the following before the scheduled event begins:

  1. Credit toward a future eligible Paul Becker event or session. The credit will equal the amount paid and may be applied to an eligible future offering, subject to availability and any price difference.
  2. Transfer to another approved Participant. The Customer may transfer the registration to another person at no additional transfer fee, provided the replacement Participant is identified and approved before the event.

A credit or transfer does not create a right to a cash refund.

Event credits do not automatically apply to Blueprint, Skeleton Crew, subscriptions, memberships, or another separately contracted program.

If a future event costs more than the available credit, the Customer must pay the difference. If it costs less, any remaining balance will remain as noncash credit unless otherwise agreed.

Event Adjustments

We may reasonably:

A reasonable adjustment that does not materially eliminate the purchased experience is not considered an event cancellation and does not create a refund right.

Events Canceled or Materially Rescheduled by Us

We may cancel or reschedule an event because of low enrollment, venue issues, illness, production requirements, travel disruption, safety concerns, force majeure, or any other legitimate operational reason.

If we cancel an event and do not provide a rescheduled date or reasonably comparable replacement, the Customer may choose:

If we materially reschedule an event and the Participant cannot attend the new date, the Customer may choose a refund of the event amount paid or a future credit.

We are not responsible for airfare, lodging, meals, transportation, missed work, wardrobe, or other outside expenses incurred by the Customer or Participant.

7. Skeleton Crew Experience

The Skeleton Crew Experience is a limited capacity, production based experience involving a live film shoot, hired crew, camera equipment, production resources, studio or location expenses, creative preparation, staffing, planning, and scheduling.

After any cancellation period required by applicable law has expired, all Skeleton Crew deposits, enrollment fees, partial payments, and full payments are final, nonrefundable, and noncancellable.

By enrolling, the Customer understands that:

A Participant’s cancellation, inability to attend, scheduling conflict, change of plans, or decision not to participate does not create a right to a monetary refund.

Before the scheduled experience, the Customer may request a credit or transfer. Any Skeleton Crew credit or transfer is discretionary, subject to production circumstances, and must be confirmed in writing.

A replacement Participant must be approved in advance and may be required to sign all applicable participation, production, confidentiality, medical, appearance, and release documents.

Production schedules, locations, scenes, choreography, crew, equipment, creative content, and final deliverables may change because of creative, safety, logistical, weather, technical, or production circumstances.

Participation does not guarantee employment, professional credit, screen time, final edit inclusion, representation, an audition, or any future opportunity.

If we cancel the Skeleton Crew Experience and do not provide a rescheduled date or reasonably comparable replacement experience, the Customer may choose a refund of the amount paid or a future credit.

8. Private Sessions and Individual One on One Appointments

This section applies to individually purchased private sessions and individual appointments.

It does not govern the complete 10 month Blueprint Mentorship Program.

A private session may be rescheduled without penalty by using the applicable calendar rescheduling option or contacting us at least 24 hours before the scheduled time.

A cancellation made less than 24 hours before the session, or a failure to attend, results in forfeiture of the session without a refund or replacement.

A session included with a Pro Track registration is governed by the same scheduling rules unless a different written term was provided at purchase.

If Paul Becker or the assigned provider must cancel a private session, the Customer may choose a replacement appointment. If we permanently cannot provide the purchased session, the Customer may request a refund of the amount specifically paid for that session.

9. Memberships, Subscriptions and Digital Products

A service expressly sold as a recurring membership or subscription is separate from the fixed term Blueprint program.

For a true recurring membership or subscription:

Where a recurring membership is accepted online, an online cancellation method will be provided where required by applicable law.

Digital products, downloadable materials, recordings, templates, and immediately accessible resources are nonrefundable once delivered or accessed, except where applicable law requires otherwise.

10. Participant Conduct and Removal

Customers and Participants must behave professionally and respectfully.

The following conduct may result in suspension or removal:

We may immediately remove a Participant when reasonably necessary for safety, serious misconduct, confidentiality, or legal compliance.

After any mandatory cancellation period has expired, removal for the Participant’s material breach does not create a refund right. Where permitted by law and the applicable signed agreement, an unpaid fixed program balance may remain due.

We will not terminate a Participant arbitrarily for the purpose of avoiding delivery of paid services.

11. Physical Participation and Medical Responsibility

Dance, choreography, movement, performance, filming, rehearsals, and production activities may involve physical exertion and ordinary risk of injury.

The Participant or parent or legal guardian is responsible for determining whether the Participant is physically able to participate.

Participants must:

Our services are not medical advice.

A separate participation or liability waiver may be required for physical or production activities.

Nothing in these Terms waives liability that cannot legally be waived, including liability arising from gross negligence, reckless misconduct, or intentional misconduct where applicable law prohibits such a waiver.

12. Intellectual Property, Confidentiality and Recordings

All program materials created or supplied by us, including videos, lesson materials, assignments, templates, presentations, exercises, written feedback, branding systems, course materials, and community resources, remain our intellectual property or the intellectual property of the applicable owner.

The Customer and Participant receive a limited, personal, nonexclusive, nontransferable license to use purchased materials for personal educational and professional development purposes.

Materials may not be:

Participants may not record private sessions, group sessions, classes, workshops, community calls, shadowing experiences, rehearsals, productions, or confidential conversations without prior permission.

The Participant retains ownership of original materials submitted for critique.

By submitting material for mentorship or educational review, the Participant grants us a limited permission to store, display, review, annotate, and discuss that material within the private program for the purpose of providing the purchased service.

We will not use a Participant’s image, performance, testimonial, private session, or submitted material in public advertising without separate permission where such permission is legally required.

Information learned during shadowing, production access, private mentorship, or community participation may be confidential. Participants may be required to sign a separate nondisclosure or confidentiality agreement.

13. Third Party Platforms and Services

Services may be delivered through third party platforms such as payment processors, scheduling services, video meeting platforms, community platforms, file sharing services, studios, venues, or production companies.

We are not responsible for a third party platform’s independent policies, temporary outages, security incidents, account restrictions, or discontinued features.

When a third party issue materially prevents delivery, we will make a reasonable effort to provide an alternative method or reschedule the affected service.

Third party terms and privacy policies may also apply.

14. Educational Purpose and Results Disclaimer

Programs, mentorship, events, feedback, and resources are provided for education and professional development.

Results depend on many factors outside our control, including:

Testimonials and examples describe individual experiences and do not guarantee that another Participant will receive the same result.

No service guarantees employment, representation, auditions, bookings, income, professional credit, career advancement, or any particular outcome.

15. Chargebacks and Payment Disputes

If a Customer believes a charge is incorrect or a service was not provided as agreed, the Customer should first contact:

team@paulbecker.ai

We will review the concern and attempt to resolve it promptly.

We may provide the payment provider with relevant records, including:

A knowingly false claim that a properly authorized purchase was unauthorized, or a knowingly false representation that no service was provided, may constitute a material breach of these Terms.

16. Limitation of Liability

To the maximum extent permitted by law, Paul Becker and the business operating paulbecker.ai will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages, including lost income, lost opportunity, lost employment, travel expenses, reputational loss, data loss, or business interruption.

To the maximum extent permitted by law, total direct liability arising from a particular purchased service will not exceed the amount actually paid for that particular service.

These limitations do not apply where liability cannot legally be limited, including certain claims involving gross negligence, intentional misconduct, personal injury, fraud, or nonwaivable consumer rights.

17. Customer Responsibility and Indemnification

To the extent permitted by law, the Customer agrees to be responsible for claims, damages, or expenses caused by:

This section does not require a Customer to indemnify us for our own gross negligence, intentional misconduct, or legal violations.

18. Events Beyond Reasonable Control

We are not responsible for delay caused by circumstances beyond reasonable control, including severe weather, natural disaster, government order, labor disruption, public health emergency, venue closure, travel shutdown, technical failure, illness, production shutdown, civil disturbance, or similar event.

When reasonably possible, we will reschedule, extend, replace, or provide an alternative method of delivery.

Refund rights for an event or service permanently canceled by us remain governed by the specific cancellation section applicable to that purchase and by applicable law.

19. Dispute Resolution and Governing Law

Before filing a private legal action, the Customer and Paul Becker agree to make a good faith effort to resolve the dispute through written communication.

This informal process does not delay or restrict:

These Terms are governed by the laws of the State of California, without regard to conflict of law principles, except where mandatory consumer law in another jurisdiction applies.

Unless applicable law requires another forum, legal proceedings arising from these Terms will be brought in a court with jurisdiction in Los Angeles County, California.

Nothing in this section prevents a party from using small claims court where eligible or contacting an appropriate consumer affairs department, regulator, law enforcement agency, or the California Labor Commissioner.

20. Changes to These Terms

The version of these Terms accepted at the time of purchase will govern that purchase.

We may update these Terms prospectively for future purchases.

A material change will not retroactively increase an existing Customer’s price, extend a fixed program term, eliminate an earned service, or remove a nonwaivable legal right without the Customer’s express agreement.

21. Severability, Waiver and Entire Agreement

If a provision of these Terms is found unenforceable, the remaining provisions will continue to apply to the maximum extent permitted by law.

A failure to enforce a provision on one occasion does not waive the right to enforce it later.

The applicable checkout disclosures, enrollment agreement, payment schedule, waivers, releases, and these Terms form the complete written agreement concerning the purchase.

A change is binding only if confirmed in writing by an authorized representative or accepted through a new electronic agreement.

22. Contact

Questions, cancellation notices, credit requests, transfer requests, or payment concerns should be sent to:

Email: team@paulbecker.ai
Website: paulbecker.ai

The applicable legal business name, mailing address, telephone number, and additional contact information will be identified on the Customer’s receipt, invoice, checkout page, or program specific enrollment agreement.

We respond to every legitimate request and will make a good faith effort to resolve concerns fairly and promptly.